Testimonials.

Just a few of the e-mails and letters we have received saying "Thankyou" recently.

Siemens spare parts

Hi.
Received safely, and so well packed. The new glass tray fits perfectly. You might like to know that Siemens "have no record of the part you require, and cannot trace the model".
How useless is that?
I have e-mailed them to say that should they like to contact yourselves, I am sure you will be able to instruct them.
Thankyou so much for your promt and polite service. I will recommend you and have kept your card.
Many thanks, Reg Hawkins.

Silicone cookware.

More silicone stuff- it's fantastic for caravans and motorhomes; hardwearing, lightweight, and easy to clean.
The collapsible stuff is the best.
Julie Edwards.

Outstanding service.

On Tuesday I ordered from you a pair of replacement lamps for my microwave.
I was absolutely amazed and very impressed when the package arrived this Friday morning - particularly so as I live in rural France, and the weather has been simlar on both sides of the Channel this week.
Thank you for your outstanding service.
N. Shaw. 6th Feb.

Quality of service.

"Just a short e-mail to thank you for the quality of service, kindness on the 'phone, quality of information, and the good prices.
Thanks to your parts you saved my good old Panasonic Dimension 4 from 'certain death' (with no grill function it was getting quite uninteresting). I saved 500 € and also a lot of time in replacing it. Everything works fine now.
Many thanks, dealing with you was a real pleasure."
A. Ferraz. (Paris)

Excellent service.

"Thankyou for the excellent service in finding, and delivering in two days a replacement glass tray for my fifteen year old Sharp microwave oven.
Fisrt class service thank you - and not for the first time."
A Dickens.

Professional response.

Hi.
"I would like to express my thanks for a speedy and very professional response to the order I placed with you for a pair of lamps for a Panasonic microwave."
Regards. N. Henderson.

Item received on Monday.

I would like to say thank you for the item I received on Monday. I was very nervous about ordering a huge glass plate over the internet,as I had visions of getting it in bits.
I was impressed with the packing, and the fact that from extensive research on the "net" your site was the only one who listed my microwave make, and model number."
Many thanks. P Owen.

Thank you.

"Bonjour.
Just a quick note to say thank you for dealing with our recent order.
It arrived safely in darkest, deepest France this afternoon-it was fitted within half an hour and we enjoyed the use of it at tea-time."
P. Worsley.

Brilliant service.

"Just to say thank you for such brilliant service, my order arrived this morning. Lovely to find such a well run firm, keep up the good work."
Diana.

Prompt response.

"Thankyou for the prompt response to my order.
Goods were received Wednesday morning. I shall be happy to reccomend your company to my friends."
D. Middleton.

Impressed.

"I have just received the goods, checked them, and all have been delivered correctly.

May I say from the perspective of an IT professional of over 30 years, the complete end to end process of ordering, confirmation, payment and delivery was exceptionally straightforward, and hence, easy to conduct. The simplicity of the designs of the web screen layouts, and the auto-generated e-mails were of particular note. Excellent."

B. Seal.

Package received.

"Package received safe and sound.
New waveguide cover fitted and the microwave is now working.
I'm extremely grateful to you for the service provided. We very nearly went out and bought another microwave at £130. your cover at £2.99 looks like quite a good deal to me.
Many thanks again." M Blamey.