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Ratings and Reviews for kitchenwareonline.com

Merchant Ratings
5.0 1
4.8
 
 
URLhttps://www.kitchenwareonline.com
Customer Review
3.7 / 5
Doesn't fit the model.
Robert K. 2/16/2024 at 08h12
Customer Review
3.7 / 5
Very helpful staff + fantastic customer service makes the perfect combination and this was my shopping experience with this company-well done and thank you.
Maureen P. 2/2/2024 at 11h50
Thank you for the feedback. We understand how frustrating it is when something breaks down. The least we can do is get the spare parts out as soon as possible. Glad to be of service.
kitchenwareonline.com 2/5/2024 at 11h00
Customer Review
3.7 / 5
It take loong time to get it to Sweden.
Johnny D. 12/7/2023 at 17h00
Customer Review
3.7 / 5
Shipping was very slow. Product and instructions good.
PInt brushes supplied not very good. I purchased an art paint brush that did the job well by giving a smooth finish.
Phil M. 11/11/2023 at 00h39
Customer Review
3.7 / 5
Very prompt delivery jus a pity it was the wrong item.
Christopher C. 10/5/2023 at 08h12
Customer Review
3.0 / 5
It works thank you.
Dennis F. 8/19/2023 at 14h16
Thank you for your purchase and great feedback. Glad to be of service.
kitchenwareonline.com 8/21/2023 at 10h24
Customer Review
3.7 / 5
The order appeared to be cancelled because it came up saying payment not completed (using paypal) try again.I chose not to try again but order elsewhere and ended up with two because the payment had gone through.
David C. 7/15/2023 at 09h20
Customer Review
3.3 / 5
Not self adhesive, and no instruction as to type of glue to use. Will need to be heat resistant to at least 220 degrees C.
Shipping great.
Could have been self adhesive or shipped with a small pack of appropriate glue.
David S. 6/30/2023 at 12h41
Oh No. Waveguide covers are not self adhesive. nearly all of them including yours are premade to the correct size and are tucked in at the corners. You don't need - and shouldn't use any type of adhesive inside the microwave. Follow the instructions on the leaflet included and carefully tuck in each corner of the cover.
kitchenwareonline.com 6/30/2023 at 13h28
Customer Review
3.7 / 5
The paint is matched with my expectation!
.
Kam Tong L. 6/4/2023 at 20h13
Customer Review
3.7 / 5
Bulb and packaging excellent. Royal Mail 1st class postage costing nearly six pounds took seven days to arrive after despatch - no fault of Kitchenware.
Peter E. 1/13/2023 at 01h16
Customer Review
3.3 / 5
Wanted next day i ordered at 13.50 did not leave u till next day my customer expact next day most of my supplies give me next day if ordred b4 6pm.
Neale a. 12/25/2022 at 02h08
Thank you for your order. Our terms are quite transparent that orders must be received by 09:30 to be able to be processed that same day. You ordered in the afternoon of the 14th and your order was dispatched on the 15th and in fact you received it on the 16th so pretty good timing really. Thank you for your purchase.
kitchenwareonline.com 12/28/2022 at 10h19
Customer Review
3.0 / 5
Item spot on but very disappointed in the delivery charge, we all know it don’t cost £12 pound to post a little parcel even with a little extra for the box it takes minutes to pack up, it’s just ripping of your customers when you know people need the items.
Paul S. 11/3/2022 at 09h23
Thank you for your purchase. The delivery was actually £8 and was for the First class signed for service that you chose.
kitchenwareonline.com 11/3/2022 at 15h44
Customer Review
3.7 / 5
The ring was broken when i took it out of the box.
Paul R. 2/17/2022 at 18h07
Customer Review
3.7 / 5
The bread pan did NOT fit the bread maker despite the claim that it was a genuine Andrew James part. The dimensions were very slightly different and the pan did not lock in place.
Colin M. 2/3/2022 at 09h45
Thank you for the feedback. We weren't aware that there are 2 designs of breadmaker being marketed under the Andrew James name. Although the blade is the same, the machine and subsequently the pan also are different dimensions. We have now annotated this on the website. Sorry for the inconvenience, thank you for your drawings.
kitchenwareonline.com 2/3/2022 at 10h11
Customer Review
3.7 / 5
Arrived on time.
David R. 10/21/2021 at 10h26
Customer Review
3.7 / 5
Complete rubbish! The black foam backing to the filter pad disintegrated when fitted to vacuum cleaner.
Frederick T. 10/14/2021 at 08h23
Sorry to hear that. I have checked the remaining stock which looks ok. These parts are genuine Panasonic so we will pass your feedback onto Panasonic UK. We have also ordered some more for stock. The part number has not changed so if the filter looks different upon arrival we can assume that Panasonic have had an issue which has been addressed. If everything is the same there wont be much we can do. Here in the workshop it simply slots into the machine so it isn't stressed and doesn't fail when we try. It may be worth referring to the user manual for correct installation of the part.
kitchenwareonline.com 10/14/2021 at 12h34
Customer Review
3.7 / 5
The nut raisin dispenser arrived several days earlier than expected.
Raymond B. 9/25/2021 at 08h16
Customer Review
3.7 / 5
Customer service a bit lacking. Order was shown as received but nothing to indicate when I might receive item or whether it was in stock; presumably wasn’t as took longer to be despatched than previous orders.
I was alerted on day of despatch however.
Paul B. 6/11/2021 at 12h00
Customer Review
3.7 / 5
Panasonic Problems.
MARTIN B. 5/30/2021 at 15h24
Customer Review
3.3 / 5
OK.
D S E. 5/16/2021 at 11h38
Customer Review
3.0 / 5
Could do with a bigger size paint pot, after all, it's meant to paint/touch up/repair the inside
of a small Microwave Oven.The tiny paint pot that's provided, is really for painting very
small put together toy Aircrafts etc. Here is some useful tips, 1) make sure the Microwave
Oven, inside right hand side pastic card, is not damaged, if so, then u can buy them on
ebay UK. Don't use Microwave constantly, after using once, allow time 15 minures + for
it to cool down less paint damage.
Mr JJM Glasgow. 3/25/2021 at 11h39
The plastic card you mention is called the waveguide cover and is available on our site as well in most cases shaped to fit and model specific.
The paint is a 'touchup' kit. The clue is in the name really. If you wanted to completely redecorate the inside of the oven you would probably need a bigger tin or more than one of our 14Ml tinlets.
kitchenwareonline.com 4/13/2021 at 14h17
Customer Review
3.7 / 5
Good.
Phyu E. 10/30/2020 at 08h25
Customer Review
3.7 / 5
Postage too expensive for such a small light item.
Malcolm S. 10/13/2020 at 09h32
Thank you for your feedback. We will review our pricing but unfortunately the tin of paint makes the packet too large to be sent as a large letter, we have to send it as a small parcel despite it looking quite small.
kitchenwareonline.com 9/11/2020 at 16h07
Customer Review
3.3 / 5
4.
Michelle C. 10/1/2020 at 19h36
Customer Review
3.7 / 5
Painted the microwave great.
Postage a bit steep
Interested to see how long it lasts but looks great.
Ian M. 9/7/2020 at 10h40
Customer Review
3.0 / 5
Hole too big...
David K. 8/21/2020 at 12h40
The hole isnt too big. You ordered a part for a particular range of microwaves and when quizzed, quoted a model that is not on the fitment list at all. If I expected it to fit your microwave I would have included your model in the list. Each manufacturers product listed also has each model that it fits listed quite clearly in the description. A simple enquiry with your model number before ordering would have been more helpful. We could have confirmed that it was not suitable for your oven rather than ordering it and then having to send it back and then finishing off by publishing a bad review because it then didnt fit your microwave.
kitchenwareonline.com 8/21/2020 at 13h07
Customer Review
3.5 / 5
Did not fit my oven door.
Rodney A. 7/26/2020 at 11h58
Customer Review
3.5 / 5
Poor value. Very high postage charge.
Steve W. 6/11/2020 at 09h44
Customer Review
3.7 / 5
When ordered it stated in stock however received an email after ordered to say not in stock and would not be in stock for 4/6 days.
Corinne E. 6/7/2020 at 10h51
Customer Review
3.0 / 5
I was told the goods had been posted on the 18MAY , first class Royal Mail, ten days later I still not received the parcel . We have not experienced any issues with our post other then then this issue.
I have paid for the part and therefore awaiting a response from Kitchenwareonline!

UPDATE, PARCEL ARRIVED YESTERDAY. ROYAL MAIL TOOK 10 DAYS TO DELIVER
.
Anthony S. 5/29/2020 at 10h27
Would you like me to send a replacement, maybe tracked this time ?. I guess it has got lost somewhere in the post despite saying that you havent had issues. I am told that currently there are huge backlogs of post at points around the country. Please be kind enough to refuse delivery of the original when it does turn up so that it gets returned to sender. Thank you. I'll wait to hear from you.
kitchenwareonline.com 5/28/2020 at 12h33