Corona virus update
Thank you for visiting kitchenwareonline. During this difficult time we have been receiving lots of orders through the site. Our dilemma is do we close down and see what happens when we come back or carry on serving our customers.
Clearly, the volume of orders suggests that there is a need for our products. We have a shop, a workshop and a stores area within the shop. In line with government guidelines we have closed the actual bricks and mortar shop, taking on only the most urgent service calls. Our online shop Kitchenwareonline though remains open. We were contacted last week by most of our suppliers including the main manufacturers who we buy from including Panasonic and Samsung who have indicated that they will remain open for business while they can.
I made the difficult decision to furlough 2 members of staff. This means that in processing kitchenwareonline orders I am actually the only staff member in the building and will come in contact with only those collecting or delivering to the shop.
I am pleased to report that during the first week of lockdown we were able to continue but have reduced the need to travel by opening for 3 long days instead of for 5 normal days. So far this has worked ok.
I would like to take this opportunuity to thank you for your continued custom and plan to continue as long as it takes to safely look after you, our customers.