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Guest Check out now available

We have just added the option of Guest checkout to our checkout pages. This requires our customers to enter the minimum amount of information to place an order. It will speed up the order process for kitchenwareonline customers by allowing an order to go through with just the delivery name and address and contact email required. if a customer is definitely only going to order once it may save some time. Certainly with full registration ( which only actually requires the addition of a password) we can retain your order history and deal with any issues arising from previous orders quicker. 


As it happens, to date, we haven't been able to make use of any customer data for marketing purposes anyway so there it was unlikely customers would be affected by spam mails from us although we have always had the option when registering not be kept up to date (put on a mailing list).

We hope of course that guest checkout will make Kitchenwareonline even quicker and easier to use for everyone.

Created On  15 May 2017 17:05  -  Permalink
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Charles Viancin silicone food covers

Created On  26 Apr 2017 14:01  -  Permalink
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Kitchenwareonline now SSL secure

We are pleased to announce that we now have an SSL certificate for Kitchenwareonline.com.



Although we already have a huge amount of security in place provided by Actinic who built and host our website, we have added to your peace of mind by adding an SSL certificate.



SSL stands for Secure Sockets Layer. This ensures that the link between your browser and our website on Actinics server is a secure connection, that the link between our information on the site and any information you see or enter is not compromised.



This is qualified when you visit our site by the annotation at the start of the address bar in green with a green padlock. Google is helping its customers (anyone who browses using google chrome) by showing whether a site is secure by showing this information at the start of every web address. - You can see this above now. Experts think that up to two thirds of websites currently do not have this SSL and therefore potentially not be as secure as they could be.

This is not quite the same as the certificates that websites show, that they are secure for taking payments. We have chosen not to try and invest in making the site secure enough to take payments. This is hugely complicated and expensive. Instead we use a payment gateway. This means that when you are ready to commit to make a payment for an order on our website you will be redirected to an extremely secure site (or payment gateway). In our case we use Sagepay. Sagepay in turn run all of the security checks and process your payment for us. They in turn pass you back to our shop and behind the scenes tell us that they have received your payment on our behalf and to go ahead and process your order. When you choose your payment method you can choose Sagepay or Paypal who of course have their own security methods, but again, process payments for us.

For us this is great because we don't have to worry about any of your payment details and the security aspect of storing those. We have nothing to do with your payment details, they are all dealt with by the payment gateway who in turn go to great lengths to keep your details secure.

We hope this brief explanation offers further confidence for our customers. We will continue to take advice from Actinic and from Google on the best way to offer the best service for all of our customers.

Created On  12 Apr 2017 10:16 in Technical and repair articles  -  Permalink
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A better way of finding spares for your appliance

We are just going through a re development on the site which will result in a faster, easier to navigate shop. We have, since we created www.kitchenwareonline.com listed all of the model numbers, but have effectively created a category for each model showing all of the items available for that model. In doing so we have created a huge site with lots of duplicate items to cater for the number of models that share particular items. We are now going through and removing these duplicates and instead, listing all the models that a particular part fits in its description. As work progresses we will encourage visitors looking for parts for a particular model to enter the model number of your appliance in the search box at the top of the page (every page). This will result in all products that are suitable for that model will be displayed. 

Shoppers can also browse by category such as microwave cookware or waveguide covers for example or you can search by brand such as Sharp. So far during testing we have found everything we have been looking for that we know is on there. We have hugely reduced the number of clicks required to get you to the part you need.

We hope that this work will be completed in the next 3 weeks but wont affect anything on the site currently.

Created On  24 Mar 2017 13:34  -  Permalink
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How to replace the microwave oven lamp (bulb)

How to replace the microwave lamp (bulb)


Note: In the interest of safety, please make sure your appliance is unplugged from the mains and that the area you are working in is safe. Also, please note the case has sharp edges, so be careful!


What's my model number?
This can be found by opening the door and viewing the information sticker located on the left hand side of the control panel. Alternatively your model number may be located on the back of the oven.

Removal process for old Microwaves

The older models had a flap on the left hand side of the case. You simply unscrew this and remove the flap. Replace the bulb and then replace the flap and tighten the screw up.
Simple

Removal process for newer Microwaves
Firstly, turn the machine around and you'll notice screws all round the case, remove these. There may be some screws on the side of the case, remove these to.
Pull the case towards you and remove. Depending on your model your lamp may be clearly visible on the left or right hand side. Many new models the bulb is hidden. To find this either look for the base of the bulb or turn the microwave so its facing you, now look directly behind the control panel it will be there. 
Remove the screw holding the lamp in/lift up the metal tabs holding the lamp in.
Remove the connector on the bulb
Pull out the lamp.
(Some models you must replace the lamp/bulb as they come as a complete unit, others you can unscrew the bulb from the holder)







microwave cabinet off



changing microwave oven bulb

Once you have removed the lamp you can see what design it is and then find a replacement. We have them listed in our shop either by design type or under the relevent make and model.

Fitting your new Lamp
Place the new lamp in the hole
Refit the scew/push down the metal tabs
Re-attach the power connector
Replace the case – You will need to slide the top in place, then the left hand side, then the right hand side. Replace all the screws and test your handy work out!
Created On  1 Mar 2017 10:00  -  Permalink
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Microwave cooked breakfast in a mug

Just to show you how easy using your microwave can be I not only made this easy cooked breakfast at the weekend, but I photographed its making to demonstrate how easy it was.

Ingredients needed. 1 Egg, 1 slice of buttered bread. maybe some cinnamon to taste and anything you fancy (Linda put some cooked bacon in hers to finish a proper cooked breakfast - I added some cheese to mine)

ingredients needed, egg, bread, butter

ingredients needed, egg, bread, butter


Here goes :

butter the bread and cut into bite sized pieces

butter the bread and cut into bite sized pieces


place bread into a large mug.

place bread into a large mug.


break the egg into the mug and mix with the bread pieces.

break the egg into the mug and mix with the bread pieces.


place mug in microwave,

place mug in microwave.


cook on high for 1 minute, then stir and check egg is cooked. If not, cook for a further 10 seconds at a time.

cook on high for 1 minute

sprinkle with a little cinnamon or cheese or anything really. If you do add bacon it should be cooked first. 

sprinkle with a little cinnamon or cheese or anything really. If you do add bacon it should be cooked first.


Enjoy

Enjoy

You can use any microwaveable container. If you need anything special check out our online shop at kitchenwareonline.com. Of course, if your microwave doesn't work either, talk to us about repairing it for you. microwave-repair.co.uk




Created On  27 Feb 2017 15:38  -  Permalink
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