Frequently Asked Questions
Finding the Right Spare Part
How do I find the right spare part for my microwave?
The easiest way is to locate your appliance's model number, which is usually found on a label inside the door frame or on the back of the unit. Once you have it, use our model number guide to identify the correct compatible part.
Do you sell commercial microwave parts?
Yes — we stock a large range of commercial microwave spares alongside our domestic appliance parts. Search by your model number or browse our categories to find the right component.
Shipping & Delivery
What are your shipping rates?
- Free – Royal Mail Tracked 48 (UK)
- £3.00 – Royal Mail Tracked 24 (UK)
- £7.00 – Courier (UK)
- £16.45 – International
How long does delivery take?
Our free Royal Mail Tracked 48 service typically delivers within 2–3 working days after dispatch. Royal Mail Tracked 24 is usually next working day. Courier deliveries are typically 1 - 3 working days. International delivery times vary by destination.
Do you ship internationally?
Yes. We ship to the following countries: European Union, United States, Canada, Australia, New Zealand, Japan, South Korea, Hong Kong, Singapore, Malaysia, United Arab Emirates, and Israel. International orders are sent at a flat rate of £16.45.
Returns & Refunds
What is your returns policy?
Please refer to our Refund Policy for full details on eligibility, timeframes, and how to initiate a return.
Can I return opened spare parts?
Our policy on opened items is covered in detail in our Refund Policy. We recommend reading it before returning any opened components.
Ordering
Do you offer bulk discounts?
Yes — bulk pricing is available on selected products. Browse our bulk-eligible products to see which items qualify and place your order accordingly. For large trade enquiries, please use our contact page.
