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Is postage included in the price shown on the website?
No, postage is charged on top of the cost of your items. The amount charged depends on the weight, and delivery method.
Once you have added your products to your cart there is a postage estimator shown further down the page listing the different options available to you based on your delivery address and at what cost.
You will have opportunity to change before committing to buy.
As we are a real shop you will be more than welcome to choose the pickup option and collect your order from our shop in person. Please await confirmation from us that your order is ready for collection.
Please note that if you feel the order is important or urgent to choose a courier delivery. This ensures that your order will be traceable from our door to yours and delivery will likely be within 48 hours. 
Royal Mail services are not traceable and we will not be responsible for items not delivered. Claims for lost parcels whether from the courier or Royal Mail can only be made on orders where a traceable service was used.

How are the postage charges calculated?
Postage and packing charges are based on the weight and dispatch method.
You will be prompted to choose your dispatch method, and the appropriate charges will be calculated before your order is completed.
You will always have the option to change the dispatch method if you want to.

Upgraded deliveries.
Some items maybe sent out using a better service than you have paid for. These orders have been upgraded free of charge by us to give the best value, secure delivery, or the fastest delivery times.

What sort of delivery charge can I expect?
Royal Mail 2nd class:
Apart from large letter items most parcels are calculated by weight and will cost from  £3.49 plus VAT.
Items over 2Kg will usually be sent by courier instead. The price will be shown at the check out stage.

Royal Mail 1st class:
Apart from large letter items most parcels are calculated by weight and will cost from  £3.99 plus VAT.
Items over 2Kg will usually be sent by courier instead. The price will be shown at the check out stage.

Large and or fragile items.
Large orders or large fragile items (ceramic shelves, glass trays, microwave ovens or other finished goods) may be sent by courier at our discretion - however the cost to yourselves will only be that selected by you at checkout.

Courier delivery
Courier delivery charges for mainland UK, Wales and Scotland are £8.50 plus VAT
Courier delivery charges for Scottish highlands and Islands are £12.50 plus VAT
Courier delivery charges for Isle of Man, Northern Ireland and Channel Islands are approximately £23.00 plus VAT.

VAT
Due to UK VAT and Tax regulations all Royal Mail and Courier delivery charges are subject to VAT at the current rate as they are being re-sold by us.

Non UK orders.
International postage prices fluctuate regularly. We will send international orders by the best and quickest method possible based on the value, size and its destination. Some destinations are renowned for 'losing' mail so we may opt for signed and/or tracked to alleviate this. Also some methods are not available to some countries so we may have to alter the method that you have selected to expedite your order. 


Delivery by courier.
Orders with a weight of more than 4 kg or which are expensive or fragile will generally be sent by courier.

Courier delivery for England and Wales is £8.50 plus VAT

Courier delivery for Scotland is £14.50 plus VAT

Courier delivery for Isle of Man and Northern Ireland is £27 plus VAT unless tax exempt

Courier delivery times.
Delivery is guaranteed within 48 hours, however 99% of orders for England and Wales will arrive the next working day.
Please note that we only process orders Monday - Friday and that couriers collect and deliver to us those days only.